Unit 4: Discussion 2Developing a Persuasive Message.
I’m working on a Management exercise and need support.
The ability to understand how and when to use the direct and indirect approach effectively when conveying negative news is an important skill. This discussion will explore both approaches to communicating negative messages and analyze each approach for appropriateness and clarity.
Respond to the topics listed below while keeping the requirements in mind.
Part 1: Select a business request topic from the list provided below. After reviewing the information provided in Chapter 11 regarding the direct and indirect approach and strategies for writing negative messages, write two reply messages that reject the business request selected. The first negative message should use the direct approach. The second negative message should use the indirect approach.
Request topics for refusal
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